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Siebel

EXPLORE YOUR KNOWLEDGE

SIEBEL ANALYTICS Course Content

FOUNDATIONS

Introducing Siebel Applications

Implementing Siebel Applications

Using the Siebel Client

Working with Data in the User Interface

 

ARCHITECTURE AND INSTALLATION

Exploring the Siebel Architecture

How Clients Access Seibel Data

Installing Siebel software

Introducing Server Administration

Server configuration and Management

 

SECURITY

Securing Siebel Implementations

Controlling Access to views

Controlling Access to Customer Data

Creating the Company Structure

Controlling Access to Master Data

Authenticating Users

 

EXPLORING SIEBEL APPLICATIONS

Understanding object Definitions behind a Siebel Applications

Understanding Siebel Tools to Examine Object Definitions

Understanding the Siebel Data Model

Understanding Business Components

Understanding Party Business Components

Understanding Business Objects

 

CONFIGURATION

The Configuration Process

Managing Object Definitions

Editing and Compiling Object Definitions

Understanding the Physical User Interface

Configuring Applets

Configuring Applications, Screens and Views

Configuring Drilldowns

Configuring Business Components and Fields

Creating business Components and Fields

Configuring Pick Lists

Configuring Multi-Value groups

Extending the Seibel Database

Exploring Integration Strategies

 

ENTERPRISE INTEGRATION MANAGER

Exploring Integration Strategies

Introducing Enterpriser Integration Manager

Data Mapping

Invoking Enterprise Integration Manager

Enterprise Integration Manager Consideration

 

WORKFLOW MANAGER

Understanding Siebel Event models

Using Siebel State Model

Introducing Siebel Workflow

Deploying Workflow Processes

Invoking Workflow Processes

Understanding Interactive and Long-Running Flows

Assignments manager

Introducing Assignment Manager

Creating Sales Assignment Rules

Assignment Manager Configuration

Deploying Assignment Manager

 

DEPLOYMENT

Performance Considerations

Migrating from Development to Test

Using Siebel Remote to Support Mobile clients

Administering Siebel Remote

 

ACTUATE REPORTS

Introduction about reports Architecture of report server

Simple reports

Master-child reports

Parameterized reports

 

E-SCRIPT

Browser script

Server script

Applet level

BC level

Application and Business services level

 

ROADMAP METHODOLOGY

Definition stage

Discovery stage

Design stage

Configure stage

Implement

Deploy stage

Siebel CRM Admin Curriculum

Introduction to Siebel CRM And Admin Roles

Siebel Enterprise Server Architecture

The Siebel Web Architecture

Installing Siebel Applications

Securing Access to the Application

Configuring the System Architecture

Configuring the Browser for Siebel Web Clients

Administering Server System Services

Configuring Siebel Servers (09ESS_ServerComponentsAndParameters1)

Administering Siebel Server Run-Time Operations (10ESS_ServerManagement1)

Using the Siebel Server Manager Command-Line Interface

Siebel Server Infrastructure Administration

Application Object Manager Administration

Siebel Server Components and Parameters

Structure of the eapps.cfg File

Parameters in Configuration File

Monitoring Siebel Server Run-Time Operations

Administering Event Logging

Siebel Remote Concepts

Setting Up Mobile Web Clients

Extracting Databases for Mobile Web Clients

Configuring and Using Mobile Web Client

Setting Up the Development Environment for Devloper

Repository Migration Process

Prepare Scripts for Repository Migration

Run SRF full & Incremental Compilation & Run GENB Script

Siebel Admin Troubleshootings

Siebel Client Types

Cretea new OM and new application

Applieng Siebel Patches

DB connectivity and TNSNAMES testing

Export siebns backup using script and server manager bat file

Static dataloads load types (excel)

Siebel Upgrade doc

adding another siebel server on existing enterprise

File system lab (attachment, user pref)

Using the Siebel WebClient

Working With Siebel Data

Siebel Client Types

Siebel CRM Development

Siebel Applications

Introduction to Siebel Applications

Using the Siebel Client (Siebel App Walkthrough)

Exploring the Siebel Architecture

How Clients Access Siebel Data

Installing the Siebel Software

Server Administration, Configuration and Management

Introducing Server Administration

Server Configuration and Management

Securing Siebel Implementations

Controlling Access to Views

Controlling Access to Data

Creating the Company Structure

Controlling Access to Master Data

Object Definitions

Authenticating Users

Understanding Object Definitions behind a Siebel Application

Using Siebel Tools to Examine Object Definitions

The Configuration Process

Managing Object Definitions

Editing and Compiling Object Definitions

Siebel Data Model & Business Objects

Understanding the Siebel Data Model

Understanding Business Components

Understanding Party Business Components

Understanding Business Objects

Understanding the Physical UI

Configuring Applets

Configuring Apps, Screens and Views

Business Components and Fields

Configuring Drilldowns

Creating Business Components and Fields

Configuring Business Components and Fields

Configuring Picklists

Configuring Multi-Value Groups

Siebel Database

Extending the Siebel Database

Exploring Integration Strategies

Introducing Enterprise Integration Manager

Data Mapping

Invoking Enterprise Integration Manager

Event Models

Enterprise Integration Manager Consideration

Understanding Siebel Event Models

Using Siebel State Model

Introducing Siebel Workflow

Deploying Workflow Processes

Invoking Workflow Processes

Assignment Manager

Understanding Interactive & Long Running Flows

Intro. Assignment Manager

Creating Assignment Rules

Assign. Manager Configuration

Deploying Assign. Manager

Migrating from Development to Test

Using Siebel Remote to Support Mobile Clients

Administering Siebel Remote

Final Words & Debrief

Wrap up

Siebel Methodology

Siebel Case Study

Siebel Practice Exam

Siebel Consultant Certification Exam Guide

Siebel EAI Course Content

eScripting

Siebel Scripting_Agenda

Overview Of Scripting

The Siebel Script Editor

Business_Components_Events

Business_Service

Business Service Scripts

The Siebel Script Editor

 

Workflows

Introducing Siebel Workflow

Invoking Workflow Processes

Additional Workflow Topics

 

EAI

Overview Of Siebel EAI

EAI Business Services

Overview Of Data Replication

Data Representation

XML

Integration Objects

Integration Workflow Processes

EAI Siebel Adapter

Siebel Data Mapper

EAI HTTP Transport Adapter Overview

EAIHTTP Transport Adapter Configuration

Overview Of Virtual Business Components

Creating Virtual Business Components

Application Services Interfaces

Configuring WebServices

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